ParaSende TR· EN

Account & Data Deletion

Effective date: 2026-05-27 · Last updated: 2026-05-27

This page explains step by step how to delete your ParaSende account and your business's data, exactly what gets deleted, and how long the process takes. In line with Apple App Store and Google Play policies, account deletion can be requested through three independent channels.

1. Three ways to delete your account

A. From the mobile app (recommended — compliant with App Store and Play Store policies)

Open the ParaSende mobile app and sign in.
Open the "My account" tab from the bottom menu.
Tap "Delete my account" at the bottom of the screen.
Confirm the request on the confirmation screen; you are signed out.
Your request is processed server-side and a confirmation email is sent.

B. From the web admin

Open toptanperakende.online/#/y/giris in any browser.
Sign in with the email and password used in the mobile app.
Open "My account" from the left menu.
Click "Delete my account and all my data" at the bottom.
Type your email in the confirmation dialog and confirm.

C. By email

Email destek@toptanpanel.com.
Subject: ParaSende Account Deletion
Include: your account email, your business name, and any extra requests (e.g. data export).
Send from your registered email to make verification easier; we may send a second verification email.
After confirmation, the deletion process begins.

2. What gets deleted and when

Data	Active records	Backups
User account (name, email, hashed password)	Within 14 days	Within 30 days
Business record	Within 14 days	Within 30 days
Products and categories	Within 14 days	Within 30 days
Customer records	Within 14 days	Within 30 days
Invoices and orders	Within 14 days	Within 30 days
Debt and payment records	Within 14 days	Within 30 days
Uploaded product images (S3)	Within 14 days	Within 30 days
Session / device records	Within 14 days	Within 30 days

3. Exceptions — what is not deleted

Records under legal retention obligations (e.g. correspondence about payment disputes) may be kept for the period required by law.
Fully anonymized aggregate statistics that cannot be linked back to a person may be retained.
Minimal log records strictly necessary to prevent fraud or abuse may be retained briefly.

4. Exporting your data first

You can request a copy of your data before deletion. Email destek@toptanpanel.com with subject "Data Export Request". Your data is sent back in CSV / JSON format (usually within 3 business days).

5. Cancelling the deletion

Deletion is reversible within the first 24 hours. Reply to the same email thread with "Cancel" to stop the process. After 24 hours, the data is permanently scheduled for removal and cannot be recovered.

6. Sign out vs. delete account

Sign out: closes the session on this device only; your data stays on the server.
Delete account: signs you out on every device and removes all server data per the timelines above.

7. Contact

Any questions about the process: destek@toptanpanel.com.