1. To prevent abuse, new business accounts are reviewed by an admin before becoming active. 2. Approval usually completes within the same business day; sign-ups outside business hours / weekends may take until the next business day. 3. Watch the inbox of the email address you used to sign up — confirmation arrives there. 4. If it has been more than 24 hours, email destek@toptanpanel.com with subject 'Waiting for approval'.

1. Email destek@toptanpanel.com from the account's registered address with subject 'Password reset'. 2. Include your business name and account email to speed things up. 3. The reset email is usually sent the same business day, latest by the next business day. 4. An in-app 'Forgot password' flow is on the roadmap.

1. Mobile app: open profile/settings and start the 'Delete my account' flow. 2. Web admin panel: open the 'My account' area and start a deletion request. 3. Or email destek@toptanpanel.com with subject 'ParaSende Account Deletion' and include your account email and business name. 4. Active data is removed within 14 days, backups within 30 days. Details: /legal/delete-account.html

1. Open the invoice and check each line item — wrong quantity or unit price is the most common cause. 2. Due-date recomputation runs once a day at 01:00 Türkiye time for every open debt; short intraday delays are normal. 3. If payment was received but debt didn't drop, check the payment record under 'Customer > Payments'. 4. If the discrepancy persists, email support with the invoice number and a screenshot.

1. Make sure the image is under 5 MB and is JPG or PNG. 2. The app requests photo/gallery permission — enable it for ParaSende in your system settings. 3. Uploads may take longer on slow networks; don't close the screen mid-upload. 4. If it still won't upload, email support with the file attached — we'll add it manually.

1. Stock decreases automatically with each invoice/order; another device may have made a sale. 2. Open the product's 'sales history' and look for recent movements. 3. If you entered a wrong invoice, cancelling it will add the stock back. 4. For manual fixes, you can update the stock count from the product edit screen.

1. Open https://toptanperakende.online/#/y/giris in a current browser (Chrome, Safari, Firefox, Edge). 2. Clear your browser cache or try a private window. 3. Use the same email and password as the mobile app. 4. If the page doesn't load at all, check your internet connection and the spelling in the address bar.

1. ParaSende syncs live over WebSocket; brief delays during connection drops are normal. 2. Toggle device airplane mode off, then reopen the app. 3. Use pull-to-refresh to fetch the latest state. 4. If it persists, sign out from one device and sign back in.

1. Email destek@toptanpanel.com with subject 'Bug report'. 2. Include: device (e.g. iPhone 14, iOS 17.5), app version, the screen, what you did, what you expected, what actually happened. 3. If possible attach a screenshot or a short screen recording — it dramatically speeds up diagnosis. 4. Confirmed bugs are fixed in the next app update; we'll share the roadmap in our reply.